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The PFS Supports  Philadelphia Film Festival
March 26 - April 6, 2009 Philadelphia International
Gay & Lesbian Film Festival July 10 - 21, 2008 REEL COOL
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Volunteer Duties & Positions
AT THE VENUES
Manager
The Manager is the primary position at the venue. The duties include overseeing the volunteer staff by logging in the attendance on the box office sheet, assigning duties and break times. The Manager, more importantly, is in charge of traffic flow: managing the lines, determining when the audience is let into the theatre and all aspects of crowd control. The Manager handles all audience issues and complaints. The Manager NEVER sees the films on their shifts.
Managers must have some sort of previous management experience, must be cleared by the Festival Operations Staff before signing up and must attend a Manager/Box Office training session.
Shift time: Either one hour before the first show or as specified on the schedule, until the end of the last film or the start of the next Manager shift. 2 comps per shift Box Office
The Box Office Volunteer sells tickets the day of the shows. The duties include filling out all the Box Office paperwork, keeping track of how many seats are left in each show and most importantly, counting the money. The box office Volunteer NEVER sees the films on their shifts.
Shift time: Either one hour before the first show or as specified on the schedule, until the Box Office sheets have been completed and the money counted. 2 comps per shift Usher
The Usher rips the tickets as people enter the theatre, hands out ballots before the movie and collects ballots after the movie. Duties also include counting the ballots and smiling! This role is the most public face of the Festival and is critical to our patrons enjoying their experience. While it is possible that ushers may see part of the film during their shift, they will spend the beginning and end of each film in the lobby greeting Festival patrons. No Usher may leave their post without permission from the manager.
Shift time: Either one hour before the first show or as specified on the schedule, until at least 30 minutes after the last show or until the next shift arrives. At least one Usher must stay with the Manager until the end of the last film. 1 comp per shift Greeter
Similar to an Usher, the Greeter is a position that serves as the “face of the festival.” The role of the Greeter is to provide an upbeat, energetic vibe as patrons enter the theatre lobby, before and after a film. The Greeter must be personable, energetic, and constantly smiling! Duties also may include assisting festival patrons and taking on ushering tasks when necessary.
Shift time: Either one hour before the first show or as specified on the schedule, until at least 30 minutes after the last show or until the next shift arrives. 1 comp per shift Floater
The Floater is an on-call volunteer that is available to help, where needed, during the run of the festival. The Floater must be trained as both a Venue Manager and Box Office Volunteer, as well as, having at least 1 year of experience working with our festival. Candidates for this position must have a reliable mode of transportation and a cellular phone.
Shift time: Delegated as needed. 1 comp per shift ELSEWHERE
Advanced Ticket Sales
These shifts are either at the TLA Video store at 1520 Locust Street or at the Festival Ticketing Office, 6th and Spring Garden Sts. Duties include selling tickets on the computer and taking cash, check or credit card payments, either in person or over the phone. Computer and customer service skills are required. We reserve the right to screen volunteers for this position.
1 comp per shift Distribution
This job entails delivering program guides and festival literature to areas that you know well, replenishing once supplies run out. A car is required for most distribution, although sometimes a person is needed to ride shotgun for Center City distribution. One caution – please do not hoard any literature – it costs money and we implore you to return any that you have left when you are done with distribution. We require a list of drop off locations and amounts.
1 comp for every 100 Program Guides Distributed Special Events
Primarily this involves Opening & Closing Nights as well as various other Festival parties and event, selling or taking tickets at the door, counting people, greeting people and directing traffic flows, etc.
Shift times: ½ hour before the beginning of the event until the end of the event. 1 comp per shift Guest Services
This is an important job that helps the Festival’s guests get to and from their destinations. Most of the guest services duties require a clean, well kept car and a valid driver’s license. This job also involves a lot of hand holding, so a pleasant and calm personality is a must.
Shifts vary according to guest schedules. 1 comp per shift |
2009 Film Submissions
Seasonal Positions